Last Updated: May 6, 2015

Arro, Inc. (the "Company", "we” or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you and that you may provide when you access any services of the Company, as well as our practices for collecting, using, maintaining, protecting and disclosing that information. The Privacy Policy covers both our "online" (such as web services, web sites, mobile services and mobile applications, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and "offline" (such as collection of data through mailings, telephone, e-mail, text or in person) activities owned, operated, provided or made available by the Company. Our "online" and "offline" activities are collectively referenced as the "Services". This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control, (ii) are available through the Services, or (iii) interact with the Services and post or incorporate this Privacy Policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use or access our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Privacy Policy). Your continued use of any of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand privacy practices and protocols of our Company. If you do not agree to this Privacy Policy, do not use any of our Services or give us any of your information. In addition, please review our Terms and Conditions, which may apply to your use of our websites, mobile applications and other Services. This Privacy Policy is incorporated by reference into the applicable Terms and Conditions. If you have questions about this Privacy Policy, please contact us at

(a)Information You Provide To Us
The Company may ask you to provide it with certain categories of information, including personal information that could reasonably be used to identify you personally (collectively, "Personal Information"). For greater clarity, Personal Information includes information such as your name, e-mail address, and mobile number. We may collect this information through various forms and in various places through the Services, including account registration forms, contact forms or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. The current data fields which you are required to complete in order to access the Services include, minimally, your e-mail, password, name, mobile phone number, zip code, and credit card number, expiration date, security code, or other digital payment accounts. If you choose to upload a photo when registering for our Services, the photo may be viewable by us and by the drivers who are picking you up so that they are able to verify your identity. You may remove or update the photo at any time by logging into your account.

(b) Information We Collect As You Access And Use Our Services
In addition to any Personal Information or other information that you choose to submit to us, we and our third party service providers may use technologies that automatically or passively collect certain additional information, including the following:
Usage Information. We may collect information concerning your access and use of the Services ("Usage Information"), such as the browser that you are using, the URL that referred you to our Services, traffic data, logs and other communication data, the time of day, areas within our Services that you visit, and the resources that you access and use on or through the Services. Usage Information may be non-identifying or may be associated with you. We may use Usage Information for a variety of purposes, including for the improvement or enhancement of the services.
Tracking Information. In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas and locations. If you are traveling in a vehicle requested via our Services, the driver's mobile phone will send your GPS coordinates, during the ride, to our servers. We collect this information for various purposes - including to determine the charge or estimated charge for the transportation or other service you requested via our Services, to provide you with support, to send you promotions and offers, to enhance our Services, and for our internal business purposes. We may also have features that allow you to share this information with other people (such as your family, friends or colleagues) if you choose.
Device Information. We collect your IP address or other unique identifier ("Device Identifier") for your computer, mobile or other device used to access the Services (any, a "Device"). A Device Identifier is a number or similar identifier that is assigned automatically to your Device used to access the Services, and which allows the computer system of the Company to identify your Device. The International Mobile Equipment Identity or the Mobile Equipment ID number of your mobile device can, for example, serve as a Device Identifier. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information.
Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.

(c) Information Third Parties Provide About You
We may, from time to time, supplement the information we collect about you through our web site or Device with outside records from third party persons or entities (“Third Parties”) in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to acquire products or services that we believe may be of interest to you. We may combine the information we receive from those sources with information we collect through the Services. In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.

(d) Information You Provide About A Third Party If you choose to use our referral service to tell a friend about our Services or an employment or service position, we may ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him/her to visit the Services. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program, and do not use this information for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality through our Services, your e-mail address and name may be included in the communication sent to your friend.

(e) Information Collected by Mobile Applications Mobile Device Information. Our Services can be provided through an application on your mobile, tablet computer or similar Device ("Mobile Application"). When you use any of our Mobile Applications, the Mobile Application may automatically collect and store all or part of the following information from your Device, including your preferred language, your phone number or another unique Device Identifier assigned to your mobile device, certain information that is connected to your Device (the IP address, manufacturer, model and operating system of your mobile device and the type of mobile internet browsers you are using), your geolocation, information about how you interact with the Mobile Application and/or any of our web sites to which the Mobile Application links (such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application), information to allow us to personalize the services and content available through the Mobile Application ("Mobile Device Information").
We track geolocation data through your Mobile Device for various purposes. These purposes include for you to be able to view the drivers in your area that are close to your location, for you to set your pick up location (which is the location from which you wish to be picked up) so that a driver knows where to pick you up, and to allow you to receive and share promotions and offers if, as and when such features are available. Except as otherwise permitted in this Privacy Policy, we will not share this information with Third Parties for any purpose and will only use this information for the purpose of providing you with the ability to request transportation via the Arro Mobile Application. You may at any time no longer allow our Mobile Application to use your location by turning this feature off or otherwise disabling it on your Mobile Device.
You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software and peripherals, that are gathered periodically to facilitate the provision of software updates, product support and other services to you related to such Mobile Application. We may use information automatically collected by the Mobile Application (including the Mobile Device Information) in order to, amongst other: Operate and improve our Services (including the Mobile Application), our company's services, systems and tools Carry out statistical analyses relating to our business, services, systems and tools Investigate fraud, chargeback or other problems related to payment or other Services Prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for our Services (including the Mobile Application) Create aggregated and anonymized information to determine which Mobile Application features and other Services are most popular and useful to users Customize the content or services on the Mobile Application for you or the communications sent to you through the Mobile Application. The Company provides some of your Personal Information (such as your first name and your photo, if you have chosen to upload your photo to your profile) to the driver/partner who accepts your request for transportation so that the driver may contact and find you and (to the extent such a feature is available) to other users with whom you have consented to split the fare with for a particular trip. If there is a Third Party for which drivers work (that are providing the transportation service), such as for example a taxi fleet, this Third Party is or may also able to access your Personal Information, including your geolocation data.
The Company may associate your unique mobile Device Identifier or Usage Information with any Personal Information you provide, but we will treat the combined information as Personal Information.
Personal Information may also be collected and shared with Third Parties if there is content from the Mobile Application that you specifically and knowingly upload to, share with or transmit to an email recipient, online community, website or to the public (such as photos, reviews or comments that you post or upload, or other information about you or your ride that you choose to share with others through features which may be provided on our Services). This uploaded, shared or transmitted content will also be subject to the privacy policy of the email, online community website, social media or other platform to which you upload, share or transmit the content.

(g) Information Permissible for Collection Through Specific Technologies
Several technologies are or may be used for automatic information collection, including: Cookies. A cookie is a data file placed on your Device when it is used to access the Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
If you do not want information to be collected through the use of cookies, your browser or mobile settings allow you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device. If you choose to disable cookies or Flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you; you may also experience difficulty accessing certain Services.
You should be aware that the Company cannot control the use of cookies (or the resulting information) by Third Parties, and use of third party cookies is not covered by our Privacy Policy.
Web Beacons.  The web beacons are tiny graphic images or other web programming code with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Web beacons (also known as clear gifs, pixel tags, single-pixel gifs or 1x1 GIFs) may be included in our web and mobile pages and messages. In contrast to cookies, which are stored in a user's Device hard drive, web beacons are embedded invisibly on Web pages. The purpose of web beacons or similar technologies is to help us better manage content on our Services by informing us what content is effective, and by helping us to count users of the Services, monitor how users navigate the Services, count how many e-mails that we send were actually opened, count how many particular articles or links were actually viewed, and for other related app statistics (for example, verifying system and server integrity and recording the popularity of certain app content). We do not tie the information gathered by web beacons to your Personal Information.
Embedded Scripts. An embedded script is programming code the purpose of which is to collect information about your interactions with the Services, such as the links you click on. This programming code is temporarily downloaded onto your Device from our web server or a third party service provider, and is deactivated or deleted when you are no longer connected with the Services.

Our primary goal in collecting your Personal information or Usage Information is to provide you with an enhanced experience when using the Services. Based upon the Personal Information you provide us when registering for an account, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, telephone or SMS or text message, in accordance with your wishes. We use your information to closely monitor which features of the Services are used most, to allow you to view your trip history, store your credit card information on a secure page, view any promotions we may currently be running, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.
We use the information collected from our Mobile Application so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases, marketing purposes. The credit card information you provide in your personal profile at sign-up is not stored by Arro, but is stored and used by our third party credit card processors in order for them to process payment that you owe Third Parties for transportation services received by you.
We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
In addition, we may use your Personal Information or Usage Information that we collect about you to: (i) provide you with information or services or process transactions that you have requested or agreed to receive including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us or Third Parties, (ii) process your registration with the Services, including verifying your information is active and valid, (iii) improve the Services or our services, to customize your experience with the Services, or to serve you specific content that is most relevant to you, (iv) enable you to participate in a variety of the Services' features such as online or mobile entry sweepstakes, contests or other promotions, (v) contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services' policies, (vi) for internal business purposes, (vii) for inclusion in our data analytics, (viii) for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy. Please note that information submitted to the Services via a "contact us" or other similar function may not receive a response.

(i) General.
We may disclose aggregated information which does not disclosed about our users without restriction. In addition, we may disclose personal information that we collect or you provide (i) to the subsidiaries and affiliates of the Company, (ii) to comply with any court order, law or legal process, including to respond to any government or regulatory request, contractors, service providers and other third parties we use to support our business, (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others (this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction), (iv) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the assets of the Company, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about its users is among the assets transferred, (v) to enforce our rights arising from any contracts entered into between you and us, including without limitation the Terms and Conditions, and for billing and collection, (vi) to third parties to market or sell their products or services to you if you have consented to such disclosures, (v) to fulfill the purpose for which you provide such information (for example, if you give us an e-mail address to use an “e-mail a friend” or similar feature, if available, we will transmit the contents of that e-mail and your e-mail address to the recipients), (vi) for any provider of payment, technology and/or transit services associated with the Services (including, without limitation, TaxiHail Inc., Mobile Knowledge Services Inc. and Creative Mobile Technologies, LLC), (vii) for any other purpose disclosed by us when you provide the information, and/or (viii) with your consent.
We may share non-personally identifiable information (for example, aggregated user statistics and log data) with Third Parties for business purposes. We do not sell, share, rent or trade the information we have collected about you, including Personal Information, other than as disclosed within this Privacy Policy or at the time you provide your information. We do not share your Personal Information with Third Parties for those Third Parties' direct marketing purposes unless you consent to such sharing at the time you provide your Personal Information.
(a) When You Consent.
If you consent to have your Personal Information shared with Third Parties, your Personal Information will be disclosed to such Third Parties. The information you share with such Third Parties will be subject to the privacy policy and practices of such Third Parties. We are not responsible for the privacy policies and practices of such Third Parties. Consequently, you should carefully review the privacy policies and practices of such third parties before consenting to receive or share any information with or from them. If you later decide that you no longer want to receive communications from a third party, or no longer want your data to be accessed by such Third Party, you will need to contact that Third Party directly.
(b) Administrative and Legal Reasons.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate to: (i) satisfy any applicable law, regulation, subpoenas, governmental requests or legal process, (ii) protect and/or defend the Terms and Conditions for online and mobile Services or other policies applicable to any online and mobile Services, including investigation of potential violations thereof, (iii) protect the safety, rights, property or security of the Company, our Services or any third party, (iv) protect the safety of the public for any reason, (v) detect, prevent or otherwise address fraud, security or technical issues, and/or (vi) prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you.
(c) Security and Service Provision of Third Parties.
We use Third Party Entities to facilitate our Services, provide or perform certain aspects of the Services on our behalf - such as drivers and companies they work for to provide the Services, and other third-parties to host the Services, design and/or operate the Services' features, track the Services' analytics, process payments, engage in anti-fraud and security measures, provide support, provide geolocation information to our drivers, enable us to send you special offers, host our job application form, perform technical services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services' features), or perform other administrative services. We may provide these vendors with access to user information, including Personal Information, this information sharing is limited to only the information needed by the vendor to carry out the services they are performing for you or for us. Each of these vendors are obligated not to disclose or use Personal Information for any other purpose. While we may use third party analytics service providers to evaluate and provide us with information about the use of the Services and viewing of our content, we do not share Personal Information with these analytics service providers, but they may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information. We use a third party hosting provider who hosts our support section of our website. Information collected within this section of our web site is governed by our Privacy Policy. (c) Co-branded Services.
Certain aspects of the Services may be provided to you in association with third parties ("Co-Branded Services") such as sponsors and charities, and may require you to disclose Personal Information to them. Such Co-Branded Services will identify the third party. If you elect to register for products and/or services through the Co-Branded Services, you may be providing your information to both us and the third party. Further, if you sign-in to a Co-Branded Service with a username and password obtained through our Services, your Personal Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.
(d) Sweepstakes, Contests and Promotions.
We may offer sweepstakes, contests, and other promotions (any, a "Promotion") through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners list.
(f) Business Transfer.
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database, and/or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

Targeted advertising (also known as Behavioral Advertising) uses information collected on an individual's web or mobile browsing behavior such as the pages they have visited or the searches they have made. This information is then used to select which advertisements should be displayed to a particular individual on websites other than our web site(s). For example, if you have shown a preference for nursing while visiting our web site(s), you may be served an advertisement for nursing-related programs when you visit a site other than our web site(s) or otherwise access the Services. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from us or through third party website publishers.
If you would like to opt out of targeted advertising from us that occurs when visiting our third party advertising publishers, please access the Network Advertising Initiative (NAI) Opt-Out Page at Please note that this will opt you out of targeted ads from our Company and any other participating advertisers. If you opt out, you may continue to receive online advertising from us; however, these ads may not be as relevant to you. In order for behavioral advertising opt-outs to work on your Device, your browser must be set to accept cookies. If you delete cookies, buy a new Device, access our Services from a different device, login under a different screen name, or change web browsers, you will need to opt-out again. If your browser has scripting disabled, you do not need to opt out, as online behavioral advertising technology does not work when scripting is disabled. Please check your browser's security settings to validate whether scripting is active or disabled.
Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.

(a) User Generated Content and Public Information.
The Services may offer publicly accessible blogs or community forums or other ways to permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, "User Content"). We or others may reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed). This can include, for example, reproduction of User Content on passenger information monitors (PIMs) in taxis equipped with this or analogous solutions . Others may have access to this User Content and may have the ability to share it with third parties across the Internet. You should be aware that any User Content you provide in these areas may be read, collected, and use by others who access them. Thus, please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that Company does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. This Privacy Policy does not apply to any information that you disclose publicly, share with others or otherwise upload, whether through the Services or otherwise. We are not responsible for the accuracy, use or misuse of any content or information that you disclose or receive through the Services. To request removal of your User Content from our blog or community forum or similar features, contact us through In some cases, we may not be able to remove your User Content, in which case we will let you know if we are unable to do so and why.
(b) Name and Likeness.
We may also publish your name, voice, likeness and other Personal Information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to the Services, please review our Terms and Conditions.

The Services may contain content that is supplied by a third party, and those third parties may collect web site usage information and your Device Identifier when web pages from any online or mobile Services are served to your browser. In addition, when you are using the Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. For example, if you click on a banner advertisement, the click may take you away from one of our websites onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit Personal Information and may or may not have their own published privacy policies. We encourage you to note when you leave our Services and to read the privacy statements of all third party web sites or applications before submitting any Personal Information to third parties.

Our online and mobile Services may include social media features, such as the Facebook Like button, and widgets such as a sharing or re-post button, or interactive mini-programs that run on our online and mobile Services. These features may collect your IP address, which page you are visiting on our online or mobile Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.
You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through We may retain your Personal Information and Usage Information (including geolocation) for as long as your account with the Services is active and as needed to provide you services. Even after your account is terminated, we may retain your Personal Information and Usage Information (including geolocation, trip history, credit card information and transaction history) as needed to comply with our own or our affiliates’ legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.

The Company cares about the safety of children. Because our Services are not directed toward minors, no one under 18 (and certainly no children under 13) are allowed to register with for use the Services. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected personal information from a person under 18, we will delete that information immediately. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us at

The Personal Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information - such as any portions of your credit card number which we retain (we do not ourselves retain your entire credit card information) and geolocation information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

From time to time, the Company may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

California Civil Code Section § 1798.83 permits users of our websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to

Arro has databases in different countries, some of which are operated by Arro and some of which are operated by third parties for or on behalf of Arro or its affiliates (collectively, the “Group”). Please be aware that information we collect, including Personal Information, may be transferred to, processed and stored on one of the Group's databases outside your country of domicile, potentially including countries which may not require an adequate level of protection for your Personal Data compared with that provided in your country or in the United States. The data protection laws in the United States may differ from those of the country to which or in which data is transferred to, processed or stored or from those of the country in which you are located. Your Personal Information may be subject to access requests from governments, courts or law enforcement in the United States or in any of the countries described above. By using the Services or providing us with any information, you consent to the transfer, processing and storage of your information in the manner contemplated in this paragraph.

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We strive to deliver the highest quality customer support. Please don’t hesitate to reach us, we’d love to hear from you!